Privacy Policy for Cryptic Apparel

Effective Date: July 7, 2024

1. Introduction

Cryptic Apparel ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.cryptic-apparel.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including your name, date of birth, home mailing address, and phone number.

Device Data

We collect device information such as your operating system, device type, and geo-location data to improve your experience on the Site.

Browser Statistics and User Behavior

We log browser statistics and user behavior data to analyze trends and enhance our Site's functionality.

3. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Processing Payments: To handle your transactions securely.

  • Order and Delivery Fulfillment: To process and deliver your orders efficiently.

  • Contacting Users: To communicate with you regarding your orders or inquiries.

  • Analytics and Market Research: To understand user behavior and improve our services.

  • Advertising and Marketing: To promote our products and services to you.

  • Record Keeping and Administration: To maintain accurate records for business purposes.

  • Security and Fraud Prevention: To protect our users and business from fraudulent activities.

  • Email Newsletters: To send you updates and promotional offers.

  • Product Development: To innovate and enhance our product offerings.

4. Third-Party Services

We use third-party services to support our operations, including:

  • Google Analytics: For analyzing website traffic and user behavior.

  • PayPal and Stripe: For secure payment processing.

These third parties may have access to your personal information as necessary to perform their services.

5. User-Generated Content

Our Site allows users to leave reviews. Please be aware that any information you disclose in these areas becomes public information and may be accessed by others.

6. Cookies

Our Site uses cookies to enhance your user experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

7. Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measure is perfect, and we cannot guarantee absolute security.

8. Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information.

  • Correct any inaccuracies in your personal information.

  • Request the deletion of your personal information.

You can exercise these rights by contacting us at the email address provided below.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: crypticteam@cryptic-apparel.com
Mailing Address: Cryptic Apparel, 7-414 Dufferin Ave, London, ON N6B-1Z6, Canada

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.